The practice of architecture (enterprise, business, data, etc.) needs a services-based approach to provide business-outcome focused results. Architecture services communicate the business value of architecture to stakeholders concerned about issues such as cloud migration, improving citizen experience, cloud security, and more.

Participants will learn how to organize architecture services into discreet plays to ensure delivery consistency. Individual plays identify the types of service, the target stakeholders (i.e., customers), recommend team composition, work approach, deliverables, tools, and more. Plays are organized into a playbook providing a descriptive foundation to grow the architecture practice team’s skills, toolsets, and adapt as organizational customer needs evolve.

• Develop and apply “Enterprise Architecture services” to make the EA practice relevant to the needs of the enterprise
• Define EA services and supporting plays to clarify roles and integrate team efforts (e.g., Regulatory Compliance, Transformation Planning, Risk Management)
• Identify how to use services to deliver value
• Examine how to develop an architecture service playbook by reviewing established plays